• Antra Boyd

The business of health advocacy

From: The Arizona Daily Star | July 30, 2012

In her 44 years of nursing, Karen Mercereau has seen more than one patient die a premature death. She cites medical errors, missed diagnoses, and inaccurate medical charts as the cause. What those patients needed was a knowledgeable voice, she says." It doesn't matter if the record is electronic or paper - no one has time to read beyond the major points," says Mercereau. "Ask any nurse. We all know the system is broken. Doctors rarely have the opportunity to talk to one another."

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