WHAT WE DO
Illness can easily overwhelm, making it difficult to think clearly. We help our clients organize their healthcare, truly understand their options and make the best choices for themselves. This approach is guided by our commitment to support clients as they navigate the healthcare system, understand and weigh different treatment options and discover their goals and values in relation to their health and healthcare.
We start with a complimentary call or meeting to discuss your health concerns, your needs, fears and the different ways we can work together.
Once a comprehensive health review is taken, a personal assessment plan is created, with relevant action steps that support your goals and values.
We help you to better understand your diagnoses, treatment options, new and/or alternative treatments, and arrange consultations with top specialists and medical centers.
As your health advocate, we are an active part of your health care team. We can accompany you to on appointments, take notes, ask the questions you may not know or think to ask, visit you during hospital stays, and ensure that your health care plan is followed and your directives are followed.
FAMILY & PATIENT SERVICES
Patient Advocacy and Coordination Services
- Experienced care coordination and effective communication in the healthcare system
Research diagnosis and treatment options and provide support in the decision making process.
Creation of a medical timeline detailing important health history
Prepare and accompany patient to medical appointments
Medical record review and test results discussion
Hospital visit liason
- Diet and nutrition
Personal Concierge Advocate
- Client and family support
Attend appointments and coordinate multiple care providers
Support health care plan compliance
End of Life Planning
- Advanced directives, living will, DNR, POLST
Locate in-home nursing care
Acquire palliative care providers
Assist pain management options
Identify hospice/funeral home/cremation/organ donation
Home Health and Eldercare Services
- Find appropriate geriatric providers to include dementia/Alzheimer specialists
Provide resources for in-home nursing care, therapy and rehabilitation
Consider possible assisted living, skilled nursing and memory care
Identify daily living assistance options
Advocate on behalf of elder clients who are seperated by distance from their adult children
Cost v. Benefit Analysis for Tests and Procedures
- Identify appropriate efficient care
Price comparison and transparency
Establish in-network care
Analysis for medically necessary out-of-network care
Identify other financial resources
Services we do not provide:
(We assist in finding needed resources)
Legal services - diagnosis - medication prescriptions - making medical decisions for clients - transportation.